Gerber Collision & Glass

Sarah Raney a month ago

George at Gerber Collision has helped us twice now, once with our son’s car and most recently with mine, and I can’t say enough good things about our experience. George has been incredibly kind, honest, and communicative throughout the entire process. Those qualities can be hard to find in a business these days, which makes it stand out even more when you come across someone who genuinely cares about taking care of people. We’ve been so impressed both times and would absolutely recommend George and Gerber Collision to anyone who needs repairs. Thank you for making a stressful situation so much easier!

Gail Redmond 3 months ago

Had such a positive experience with Gerber collision! If I could give them more than five stars I would. I had bumper damage due to another car backing into me. I was referred to them and they were amazing. They were very quick to respond and helpful from the very beginning. Once I left my truck there to be repaired, they updated me regularly through text messages as to the progress. I was able to pick the truck up sooner than expected and the quality of work was excellent. Everyone in there was so nice. The staff at the front desk greeted me with a smile and were so helpful. Their technicians went above and beyond in their customer service and were very knowledgeable. I will definitely recommend them to everyone I know!

Dennis Frisbee 3 months ago

We had the privilege of working with Gerber a couple of times in the in the last few months. Both times were experienced some of the best customer service I have seen from any business. They communicate well and completed all the work prior to the estimated deadline. As much as I hope we take a break from their services and keep our vehicles safe from distracted drivers, I will not take my cars anywhere else if I ever find myself needing a collision repair shop. Thanks Lane and team for all the great work and service.

Sam Anvari 4 months ago

The experience I had with George at Gerber was amazing. The quality of the work is outstanding, I can't even tell there was damage now. Their communication was very thorough. George personally reached out to notify me of my vehicle being complete, and even offered me a courtesy ride so I wouldn't have to ask my pregnant wife to come pick up one of the cars. The level of pride, professionalism and courtesy George showed towards his job and his customers is something I haven't seen in a while, across any industry. I wish more people were like him. Gerber definitely has a fantastic asset in George. I hope I never have another accident again, but if we do, Gerber has a loyal customer now, all thanks to George. Keep up the amazing work. -Sam

Roy Biggerstaff Edited 4 months ago

Not good. I took it in for an estimate for a minor accident. I was informed of previous damage to the same area. I was told if I dropped it off, he could look closer at it and take parts off to see better. This did not happen.The time was spent instead taking detailed photos of my truck to send to my insurance and did not ask me or get me involved until he totaled my truck out over a minor accident. When I called to try to speak him about this and how I could prove the damage that was "totalling" my vehicle was from an old incident that was not repaired by the previous shop and was hidden by the bumper. He would not budge in the slightest and defended his stance rather than even allowing me a chance. I went and got my truck back and came home and easily removed the bumper to find the damage for sure was only the bumper and the grill. The brackets are not even bent. I had to fight with insurance for a week and ended up canceling the claim. Thankfully I was able to accomplish canceling the claim with a lot of time and effort. I WOULD NOT RECOMMEND THIS SHOP. They work for your insurance more than you and dont listen to their customers. Yes my insurance is who handles the claim but